Comprehensive Approaches to Combat Shopping Cart Abandonment

18 April 2019 By 0 Comments

Before proceeding, let’s define cart abandonment: shopping cart abandonment is when a potential customer starts a check out process for an online order but cancels the process before purchasing. It is an important aspect of the online shopping process for both small and large businesses. But, the abandonment of the shopping cart is referred to visitors who add items to their online shopping cart and exit without completing the purchase. It is the largest obstacle for e-commerce retailers, and the scale of the problem is shocking. There are many possible causes for shopping cart abandonment, making it a complex problem to tackle.:

Booking Abandonment

This refers to abandonment within the travel industry, where a customer has tried to book a flight or hotel but has left without a purchase. One of the reasons for higher abandonment rates is the relative complexity of the booking process. It can take many steps and plenty of time.

Form Abandonment

This most commonly refers to abandoning forms for offers, subscriptions, and financial products. Although of course any online purchase requires some level of form completion.

Browse Abandonment

It refers to customers who browse a site, view category pages, and products on the site but do not put items in the cart or make a purchase.

In this post, we are going to discuss a few of the most common approaches that may help you to reduce the number of people who abandon their shopping cart on your site:

Approaches Holding Vital Role to Reduce Cart Abandonment

Multiple payment options

Offering a single payment option can create unnecessary barriers between your prospects and your sales. By offering more payment options, another potential reason why a customer has to abandon their shopping carts and use their business elsewhere is minimized or eliminated. The more payment choices you provide, the more hassle it is for you as a business owner.

Free shipment

According to reputable websites, a significant number of online shoppers abandon their carts because of shipping and handling costs. As a matter of fact, shipping cost is the main reason that shoppers abandon their carts, and free shipping is a major selling point. Therefore, make sure you take full advantage of this fact.

Simplify the checkout process

There are a number of annoyances that force people to abandon their shopping carts. For example, complicated checkout processes can likely drive the customers away, especially if parts of the process do not work. Therefore, you must pay enough attention to this matter.

Mobile optimization

When it comes to reducing the abandonment rate of your eCommerce shopping cart, the mobile user experience is critical as more and more people shop on their mobile device.

Lack of trust factors on website

A website that does not contain accepted trust elements will scare customers. You should seriously avoid of things on a website that scream the users. In a word, let people know in plain language that it’s important to you to be trustworthy, and basically, you can get more conversions if you can put your trust in the shopping cart.

Including thumbnail throughout the purchasing phase

Inserting thumbnails of the products can be a powerful technique that gives the customer the security of what he buys and eliminates the possibility of distraction.

Final thoughts

The abandonment of shopping carts is just the beginning of a concerning challenge for sales, conversions, and higher income. It isn’t easy to deal with and is not easy to recover abandoners either, but it is possible. When you start putting some of these strategies into play — multiple payment options, free shipment, and other particulars described above, you’re going to win back lost sales. If you are more interested, you can click on Notificup and try your products.